Returns & Exchanges
At A. Gallo Colors, we want you to be completely satisfied with your professional art supplies. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original boxes, ensuring that paints and palettes are protected to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our studio.
Receive Your Refund
Once our team inspects the returned goods, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing